Here’s why our experts recommend you use a computerised system to obtain and integrate 360-degree feedback

Simangele Mzizi, Fsp Business, 16 Jul. 2014

Tags: 360-degree feedback, performance assessments, how to obtain and integrate 360-degree feedback

There are different methods to obtain and integrate 360-degree feedback.

One method our experts recommend you use is a computerised system or computerised feedback.

With this method, you design a valid questionnaire on a computerised system and use it to obtain feedback from appraisers and integrate results.

Keep reading to find out why our experts recommend you use a computerised system to obtain and integrate 360-degree feedback so you can ensure your performance assessment efforts are effective.

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Seven reasons our experts recommend you use a computerised system to obtain and integrate 360-degree feedback

#1: According to the experts behind the Practical Guide to Human Resources Management, a computerised system provides more valid and objective performance feedback, because:
  • The questionnaire focuses the appraiser on specific assessment areas;
  • There’s no room for manipulation by a line manager; and
  • You could easily average the ratings across appraisal areas and appraisers to obtain a single rating.

#2: If questionnaires are valid, this option could produce more valid results.

#3: If you design the questionnaire carefully and give appraisers the opportunity for open-ended feedback, it won’t be necessary to follow up certain feedback with appraisers.  You can, for example, get valuable feedback on development areas of your employee as well.

#4: Computerised feedback isn’t that time-consuming for the line manager, administrators and appraisers. That’s if you carefully consider the number of questions.

#5: It’s less of an administrative burden than merely sending out hardcopies of questionnaires.

#6: You can easily obtain the feedback of appraisers who aren’t on the same premises (suppliers, customers, overseas peers/superiors.)

#7: Appraisers feel more comfortable about giving honest feedback. Keeping the assessment results anonymous is also helpful in this regard.

Now that you know the benefits of using a computerised system to obtain and integrate 360-degree feedback, why not try this method next time you assess employee performance.

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