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I have a sales person who works from home, on Thursday I sent an email explaining that if the sales targets are not being met since his inception (February) and asking for a strategy on how he plans to make target. Friday I could not get hold of him and Monday he didn't answer his phone. On Monday night I received a message stating that the phone had broken on Friday and therefore he couldn't contact me. I replied that we would be issuing a warning. On Tuesday he sent a doctors note saying that he hurt his back on Tuesday and is booked off until Friday - please can someone advise me on how I should proceed?
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